FAQs

Hello! So you've got questions. We've got answers - if you don't find them below, ping us at hi@bprive.com and it'll be our privilege to answer.

 

WHAT SIZES DO YOU OFFER?

We are currently constrained mostly by cup sizes - I (Margot, Founder), simply wasn't happy with the way bigger moulded cups in our current shape were fitting. We also think these sizes need some different technical components, stronger wing fabrics for example. We'll work hard on expanding the range, but we are perfectionists so won't release it until we think it's exceptional.

Email us: biggercups@bprive.com and we'll let you know when we grow. 

Our current range is:
28 (6) A-G
30 (8) A-FF
32 (10) A-F
34 (12) AA-E
36 (14) AAA-DD

 

I HATE WIRES! DO YOU DO WIRELESS?

Short answer is, no we don't. Long answer is, most of the time the reason women hate underwires is because their bra is a poor fit. We've put loads of women in their first ever comfortable underwire bras. We offer a one month refund guarantee (yes, that's one month of actual wear), and 12 month repair or replacement warranty. Aren't you curious to try? 

 

WHAT ABOUT SOFT CUPS?

Not yet... Our moulded cups are quite thin and what most of our customers are looking for. If you're super keen for us to make soft cups pop your email in here and we'll keep you posted.

 

WHAT REGIONS DO YOU SERVICE?

Virtual fittings can be done from anywhere and we'll ship them to wherever you are! Virtual fittings can be done here. They require about 10 minutes, a tape measure and a mirror.

In store appointments are only in Sydney, but please sign up for our waiting list for other locations. To book a Sydney fitting click here.

 

WHEN CAN I EXPECT MY ORDER TO ARRIVE?

We can finish making your lingerie 3 business days after you place your order. As for it's arrival to you, that is dependant on where you are located.

We estimate giving domestic orders 1 to 2 business days to arrive. We currently send out all Australia orders through Sendle. More information is available on their Delivery Estimate page.

International order delivery estimates are also dependant on the country. Orders from the United States, the United Kingdom and Singapore and sent through Aus Post usually arrive 6 to 8 business days from shipment. More information is available on their Delivery Estimate page.

 

IF I BOOK A FITTING WILL YOU PRESSURE ME TO BUY?

Absolutely not. If our trial bra doesn't knock your socks off and inspire you to buy that's on us. If you want to try and buy later online, totally fine.

We believe we'll build a much loved, profitable business by giving women the best fit, in designs they love, in a comfortable environment.

A comfortable environment is not a place where you need to defend yourself from an enthusiastic sales person looking to hit this months target. Our staff are incentivised on your service scores, not sales.

 

HOW DOES B.PRIVÉ WORK AS A GIFT?

SO MANY WAYS! Please check out our gifting page here.

 

CAN YOU FIT MEN IN B.PRIVÉ LINGERIE?

We are very open minded and would love to help. Our only constraint is fitting the bra comfortably around your ribcage. If your chest (about 5cm under your nipples) measures more than 90cm / 36 inches we will struggle until we expand our size range (soon!). If you're under 90cm / 36 inches we'd love to help.

Sign-up to our treats list now to get $10 off your first order